PCN Pharmacy Technician

Job description Job responsibilities To undertake medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly.To support the achievement of the practices prescribing Quality and Outcomes Framework targets.Working with the Clinical Pharmacist and Prescribing Co-ordinators to contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems. To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.To participate in medication audits.To assist in the appropriate monitoring and management of prescribing budgets and to liaise with the medicines management team at the Devon CCG.To prepare evidence-based resources and information to support the implementation of rational cost-effective prescribing.To support the Clinical Pharmacist to provide medication reviews, patient information leaflets, medicine awareness; and to undertake community visits as appropriate.To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement.To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols. To advise on the sourcing and safe management of medicines as appropriate. To advise on the sourcing and safe management of medicines as appropriate.To advise on the sourcing and safe management of medicines as appropriate.To assist in the submission of claims for personally administered drugs as required.Be responsible for the organisation, planning and of own workload to meet set deadlines.Responsibility for administration Taking messages and passing on information as appropriate.Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures.Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers. Helping to maintain a positive, patient focused culture.Any other duties commensurate with this position. Duties will vary from time to time under the direction of the Partners / Practice Manager dependent on current and evolving practice workload and staffing levels.Patient services To provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care. To present at patient group meetings or other appropriate events to give advice on the appropriate use of medicines. To produce patient information leaflets and posters and run medicine awareness projects throughout the year. To prepare evidence-based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing. To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing. The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognize peoples needs for alternative methods of communication and respond accordingly.Health & Safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training (minimum annually) Reporting potential risks identified Confidentiality while seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.Personal/Professional DevelopmentThe post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work