Lead Pharmacy Technician - Dispensary

Job description Job responsibilities

To ensure excellence in standards of customer care maintaining a strong patient focus. To supervise and manage the day-to-day activities of the dispensary and when required, seek support from the Principal Pharmacy Technician - Dispensary. To manage the technical elements of the dispensing process carried out by the team of pharmacists, technicians, pre-registration technicians, senior pharmacy assistants and trainee pharmacists. To personally receive prescriptions into dispensary including ensuring prescription charges are collected where appropriate. To participate in the labelling and dispensing of inpatient, outpatient, controlled drugs, day case prescriptions and discharge prescriptions in accordance with the departmental procedures. To support staff in any problem solving that arises including contacting other healthcare professionals. To be the named line manager for a number of staff as determined by the Principal Pharmacy Technician - Dispensary. To monitor near-miss dispensing error rates and report and devise strategies to resolve any problems or training gaps identified. To participate and support the Principal Pharmacy Technician - Dispensary in the investigation of dispensary related incident reports (near-miss and trust-wide

For details, please refer to the attached Job Description file