PCN Pharmacy Technician

Job description Job responsibilities The PCN Pharmacy Technician plays an essential role in supporting safe, effective, and efficient use of medicines across GP practices within the Primary Care Network. Working under the supervision of Clinical Pharmacists and GPs, the postholder supports medicines optimisation, repeat prescribing processes, medicines reconciliation, and patient-facing medicines support to improve health outcomes and reduce medicines-related risksMedicines OptimisationConduct medicines optimisation tasks including running searches, supporting medication reviews, and completing medicines reconciliation following hospital discharge.Support identification of patients suitable for Structured Medication Reviews (SMRs).Promote safe, evidencebased and costeffective use of medicines across PCN practices.Repeat Prescribing & Repeat DispensingProcess repeat prescription requests using agreed clinical protocols.Act as a champion for Electronic Repeat Dispensing (eRD), supporting staff training and working with local community pharmacies.Help improve repeat prescribing workflows to reduce waste and clinical risk.Patient-Facing & Patient-Supporting RolesProvide information and advice to ensure patients get the best from their medicines (e.g., checking inhaler technique).Respond to patient queries via phone or face to face and escalate complex issues to a pharmacist or GP.Medicines Safety & GovernanceAction MHRA alerts and patient safety notifications; escalate complex alerts where necessary. Ensure safe medicines reconciliation during transitions of care (e.g., care homes, hospital discharges).Clinical & Administrative SupportReview clinical letters and discharge summaries to make appropriate medication changes within competence.Participate in audits focusing on high risk medicines and contribute to quality improvement projects.Support shared care protocols in collaboration with pharmacists for patients on highrisk medications.Collaboration & Multidisciplinary WorkingWork closely with Clinical Pharmacists, GPs, nurses, community pharmacies, ICB medicines management teams, and care homes.

Promote medicines optimisation culture throughout PCN practices.