Pharmacy Technician

Job description Job responsibilities See full job duties on the job description attachmentPrimary duties and Areas of Responsibility:Pharmacy Technician and patient-facing duties Provide patient-facing medicines support within the postholders competence, including responding to routine medicines queries, explaining agreed medication changes and supporting patients to use their medicines safely and effectively. Obtain accurate medication histories and undertake medicines reconciliation following discharge, outpatient attendance, care transfer or receipt of other secondary care information, in accordance with approved processes. Identify discrepancies, omissions, duplications, interactions, monitoring requirements or other medicines-related risks and refer clinical decisions to the pharmacist, GP or other authorised clinician. Update patient medication records accurately following authorised clinical decisions, recording the source of information, action taken and any required follow-up. Support patients, carers, community pharmacies, care providers and clinical colleagues with medication-related queries, resolving those within competence and escalating others promptly. Support the safe coordination of medication changes, supply arrangements and follow-up between primary care, secondary care, community pharmacy and other services. Contribute to medicines optimisation, medication safety initiatives, recalls, audits and searches, including identifying patients requiring review or monitoring and supporting agreed follow-up processes.Provide technical medicines advice within competence, making clear when a query requires clinical assessment by a pharmacist or prescriber.Accuracy Checking Responsibilities Undertake the final accuracy checking of dispensed prescriptions and medication in accordance with the postholders recognised Accuracy Checking Pharmacy Technician qualification or accreditation. Ensure final accuracy checks are completed in accordance with legislation, professional standards, local Standard Operating Procedures and agreed governance arrangements. Confirm that dispensed items correspond accurately with the authorised prescription, including the medicine, strength, formulation, quantity, label and any additional required documentation. Identify and resolve technical dispensing errors before medication is supplied to the patient. Refer any clinical, prescribing or legal concern to the appropriate pharmacist or authorised prescriber. Maintain the concentration, competence and professional accountability required when undertaking final accuracy checks. Record and report dispensing errors, near misses and recurring risks, contributing to investigation, learning and service improvement. Maintain the continuing professional development, competency assessments and any reaccreditation required to undertake accuracy checking. Support the development of safe dispensing and checking practices within the wider team through training, feedback and mentoring.

Accuracy check only prescriptions that have received the required clinical authorisation and have been dispensed by another appropriately trained member of staff, in accordance with the relevant Standard Operating Procedure.