Pharmacy Technician

Job description Job responsibilities Medicines Management and Patient Support Communicate effectively with patients, carers, and families to promote safe and effective medicines use Provide lifestyle advice and refer patients to other services when appropriate Conduct medicines reconciliation, handle medication queries, and ensure continuity of care across settings Perform technical medication reviews, support Structured Medication Reviews (SMRs), and assist with administration such as inhaler technique and compliance aids Support care home residents with reconciliation, synchronisation, safety training, and medication changes.Medication Reviews Level 1 - technical review of prescription - such as tidying up repeats, synchronisation, checking compliance and understanding, identifying patient concerns, looking for interactions. (This would usually lead to a more targeted review by the clinical pharmacist).Clinical and Operational Support Implement and monitor electronic repeat dispensing and shared care protocols Support antimicrobial stewardship and evidence-based prescribing Assist in clinical audits, quality improvement initiatives, and large-scale medication switches or formulary updates Promote prescribing efficiency, safety, and best practice across the Primary Care Network (PCN) Supervise prescription processing, improve medicines optimisation, and help meet QOF, DES, and CQC targets.Communication and Collaboration Liaise with GPs, pharmacists, nurses, and local pharmacies to resolve medication issues and ensure safe transitions of care Maintain professional and sensitive communication with patients, considering accessibility and consent Contribute to shared learning and consistency across PCN practices.Audit, Records and Compliance Maintain accurate clinical records on SystmOne Support audits, data collection, and performance reporting Uphold confidentiality, data protection, safeguarding, and infection control standards.Learning and Development Maintain GPhC registration and CPD portfolio. Engage in supervision, appraisal, and quality improvement activities. Participate in staff training, clinical governance, and multidisciplinary education sessions.General Duties Follow policies and procedures, manage workload effectively, and report incidents or complaints promptly. Promote equality, diversity, and inclusion in all aspects of work. Adhere to health and safety standards and uphold the professional image of the PCN.