Pharmacy Technician - Llansamlet Surgery

Job description Job responsibilities Llansamlet SurgeryJob Description - Pharmacy TechnicianJob TitlePharmacy TechnicianReports ToPractice ManagerAccountable ToGP PartnersJob SummaryThe Pharmacy Technician will work as part of the multidisciplinary Practice team to support the safe, effective and efficient use of medicines for the Practice population. The post holder will play a key role in medicines optimisation, repeat prescribing, medication safety and patient care.The Pharmacy Technician will work closely with GPs, nurses, reception and administrative staff, community pharmacies, care homes and secondary care providers to ensure patients receive high-quality pharmaceutical care.The role will support the Practice in achieving local and national quality standards, including Quality Assurance and Improvement Framework (QAIF), Quality and Outcomes Framework (QOF), NHS Wales medicines optimisation initiatives and NICE guidance.Key ResponsibilitiesMedicines ReconciliationUndertake medicines reconciliation following hospital discharge, outpatient appointments and other transfers of care.Review correspondence from secondary care and action medication-related changes appropriately.Identify and resolve discrepancies in medication records.Ensure patient records are updated accurately and promptly.Repeat PrescribingProcess repeat prescription requests in accordance with Practice policies and procedures.Identify medication requests requiring clinical review and refer appropriately.Support the efficient management of prescription authorisation systems.Promote safe repeat prescribing practices.Medicines OptimisationSupport the implementation of medicines optimisation initiatives.Encourage evidence-based and cost-effective prescribing.Assist with reviews of prescribing data and identify areas for improvement.Promote adherence to local formularies and prescribing guidance.Support patients in understanding and obtaining the maximum benefit from their medicines.Medication SafetyAssist in monitoring high-risk medicines.Support implementation of MHRA safety alerts, prescribing alerts and product recalls.Identify and escalate medication-related risks.Contribute to reducing prescribing errors and medicines waste.Patient SupportRespond to medication-related queries from patients, carers and healthcare professionals within scope of competence.Provide information and advice to patients regarding their medicines.Signpost patients to appropriate services where necessary.Support shared decision-making regarding medicines.Quality Improvement and AuditParticipate in prescribing audits and quality improvement projects.Assist in data collection and reporting requirements.Support the achievement of QAIF and QOF targets.Contribute to service development and implementation of new working practices.Clinical Systems and AdministrationMaintain accurate and contemporaneous patient records.Use EMIS Web and other Practice systems effectively.Ensure appropriate clinical coding relating to medicines management activities.Produce reports and searches to support medicines optimisation activities.Collaborative WorkingWork collaboratively with the multidisciplinary team.Liaise with community pharmacies, care homes, hospitals and other healthcare providers.Develop positive working relationships with internal and external stakeholders.Attend Practice meetings as required.Professional ResponsibilitiesMaintain registration with the General Pharmaceutical Council (GPhC).Work within the GPhC Standards for Pharmacy Professionals.Maintain confidentiality and comply with GDPR and Information Governance requirements.Participate in annual appraisal and personal development planning.Undertake mandatory and role-specific training.Maintain evidence of Continuing Professional Development (CPD).Work within Practice policies, procedures and protocols.Person SpecificationEssential QualificationsRegistered Pharmacy Technician with the General Pharmaceutical Council (GPhC).BTEC Level 3, NVQ Level 3, or equivalent qualification in Pharmaceutical Sciences.Evidence of ongoing Continuing Professional Development (CPD).Desirable QualificationsAccredited Checking Pharmacy Technician (ACPT) qualification.Medicines Optimisation or Medicines Management qualification.Primary Care Pharmacy Education Pathway (PCPEP).Qualification in Quality Improvement or Audit.Essential ExperienceExperience working as a Pharmacy Technician.Knowledge of medicines management and medicines optimisation principles.Experience dealing with medication queries.Experience maintaining accurate records and documentation.Good IT and organisational skills.Desirable ExperiencePrevious experience in General Practice or Primary Care.Experience using EMIS Web or other GP clinical systems.Experience undertaking medicines reconciliation.Experience supporting prescribing audits and quality improvement projects.Knowledge of QAIF, QOF and NHS Wales prescribing initiatives.Essential Skills and AttributesExcellent communication and interpersonal skills.Ability to work independently and as part of a team.Strong attention to detail.Good organisational and time-management skills.Ability to prioritise workload and meet deadlines.Commitment to patient-centred care and continuous improvement.Disclosure and Barring Service (DBS)This post is subject to a satisfactory Enhanced DBS check and appropriate pre-employment checks.Equal OpportunitiesThe Practice is committed to promoting equality, diversity and inclusion and welcomes applications from all sections of the community.