Senior Pharmacy Technician

Job description Job responsibilities

Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients and physical assessment where applicable. Responding to patients questions both face to face and over the phone, referring problems or queries to the pharmacist / GP if needed. Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation and long term condition reviews. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively. Participating in medication audits, paying particular attention to patients who are prescribed high-risk drugs and ensuring timely and effective monitoring is in place. Reviewing clinical correspondence (including discharges and clinical letters) and making the appropriate medication changes and arranging appropriate follow up. As determined by the PCN, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies. Participate in locally comissioned services or locally enhanced services as deemed appropriate by your line manager, supervisor or lead pharmacist. Support the Clinical Pharmacists in conducting Structure Medication Reviews (SMR) and i.e. organise necessary monitoring tests prior to SMR and conduct level 1-3 medication reviews, identify concerns the patient may have such as compliance issues. Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities. Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally or other quality improvement initiatives. Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed. Implement efficient ordering and return processes and reducing medication wastage. Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS). Providing advice and information to GPs, staff, and patients to support the improvement of prescribing safety, quality, cost-effectiveness, and the appropriate use of medicines to get the best outcomes for patients. Promotion of Electronic Repeat Dispensing (eRD) and online ordering Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health. Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests. Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings Support the PCN to deliver on (but not limited to): cost saving exercises, QOF and locally commissioned enhanced services.

Support the PCN in reviewing and developing practice policies for CQC requirements