Pharmacy Technician

Job description Job responsibilities Medicines OptimisationUndertake medicines reconciliation following hospital discharge and other transfers of care within agreed practice timescales. Maintain accurate medication records on the clinical system, updating and reviewing medications through agreed practice pathways and following changes arising from medicines reconciliation, medication reviews and clinical correspondence. Undertake agreed searches and recalls for patients requiring high-risk drug monitoring, medication reviews and to support achievement of QOF and other contractual requirements. Support medication review processes by identifying patients requiring review and preparing information for clinicians in accordance with practice protocols. Support safe, evidence-based and cost-effective prescribing through medicines optimisation initiatives.Repeat PrescribingProcess repeat prescription requests accurately, safely and in accordance with practice SOPs and agreed turnaround times. Convert appropriate acute medicines to repeat medication in accordance with practice protocols. Support and manage Electronic Repeat Dispensing (eRD) processes, identifying suitable patients and promoting uptake in line with NHS guidance and practice protocols. Support the preparation and submission of prescription claim information, ensuring relevant prescriptions are identified, processed and recorded accurately in line with NHS requirements. Identify opportunities to improve repeat prescribing systems and SOPs.Patient CareRespond to medication queries promptly, documenting actions and escalating clinical issues appropriately.Provide advice within professional competence and promote positive patient experience.Quality ImprovementTake ownership of allocated medicines management workstreams and ensure these are completed within agreed timescales.Participate in prescribing audits, Ardens searches and QOF-related medicines optimisation work.Identify and contribute to service improvements to improve prescribing systems, patient safety and workflow efficiency, bringing suggestions forward to the Pharmacy Team and Management Team.GovernanceComplete emergency medicines and controlled stationery checks.Support training of colleagues and comply with legislation and practice policies and standard operating procedures. Professional ResponsibilitiesMaintain GPhC registration. Participate in CPD, appraisal and mandatory training. Maintain confidentiality and comply with GDPR and information governance requirements. Comply with safeguarding, information governance, infection prevention and control, and health and safety requirements. Undertake any other duties appropriate to the role and grade of the post.Key Performance ExpectationsPerformance will be assessed against the responsibilities in this job description together with adherence to practice policies, agreed objectives and the values of Fishponds Family Practice.Prescription requests processed accurately and within agreed timescales. Medicines reconciliation completed promptly following transfers of care. High-risk drug monitoring recalls and medication review recalls completed in accordance with practice protocols. Appropriate uptake and management of Electronic Repeat Dispensing (eRD). Medication queries managed professionally and documented appropriately. Prescribing audits, QOF-related work and quality improvement projects completed to agreed standards. Prescription claim processes completed accurately and within required timescales. Positive collaborative working within the multidisciplinary team. Professional standards, attendance and mandatory training requirements consistently met.