Pharmacy Technician

Job description Job responsibilities Technical Task DeliveryCarry out routine and moderately complex technical tasks within defined procedures, following training and competency assessment.Apply technical knowledge to operate equipment, systems, tools, or processes safely and efficiently.Use judgement to resolve routine issues and escalate more complex problems appropriately.Maintain accuracy and compliance when performing allocated tasks, ensuring safe and consistent service delivery.Equipment, Systems & Process SupportSupport the setup, operation, maintenance, or monitoring of technical systems, equipment, software, or stock (specific to clinical or non-clinical setting).Complete routine checks, testing, or quality assurance activities as directed.Identify basic faults or issues and take appropriate action within defined parameters, escalating when required.Ensure work areas, equipment, and materials are maintained to required standardsInformation Recording & Data QualityAccurately record technical activities, data readings, inventory movements, system updates, or other required information.Maintain documentation, logs, and records in line with organisational procedures, ensuring accuracy and traceability.Identify inconsistent, incomplete, or unexpected data and report issues to senior colleaguesCommunication & Customer/Service User SupportCommunicate clearly and professionally with colleagues, service users, and stakeholders, providing routine technical information where appropriate.Support users or team members by offering basic guidance, troubleshooting, or instruction within area of competence.Escalate non-routine or complex enquiries to senior technicians or supervisors.Operational Support & Service EfficiencyContribute to daily workflow management by completing allocated tasks reliably and on time.Support stock control, asset management, or supplies replenishment to maintain service continuity.Follow health and safety, governance, infection control, or data security procedures relevant to the environment.Assist with preparing work areas, materials, or equipment to support smooth operationsTeam Contribution & DevelopmentWork collaboratively with colleagues, contributing to a positive, efficient, and safe working environment.Support new or less experienced team members by sharing knowledge and demonstrating correct procedures.Take responsibility for developing skills through training, supervision, and reflective practice, working towards increased proficiency.Participate in service improvements by identifying opportunities for efficiency or improved reliability within defined scope